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Face-to-face Staff Training

TDSA is always willing to bring any frontline training workshop to regional Queensland, interstate and in-house to your agency.

3D illustration of a compass with needle pointing the text best practice

Public training events are on offer in 2 locations in SE Qld (click town for calendar):

Brisbane                                               Toowoomba

Some of these topics are also offered on-line on a pay per view basis.  Go to the on-line training tab to see what is on offer.

All listed topics can be delivered on a fixed fee basis IN-HOUSE too + we can develop topics in response to your specific need; just ask us for a quote.

Frontline staff topics (include but not limited to):

  • Professional boundaries
  • CDC – an overview
  • CDC – “the doing”
  • Assisting with medication
  • Wellness model – Theory in to practice
  • Documentation – Why & Where 4’s
  • Privacy, confidentiality + Duty of care
  • Cultural diversity
  • Complaint handling
  • Supporting people with depression
  • Supporting people with anxiety
  • Supporting people with …. (Mental Health issues)
  • Mental Health in the workplace
  • Infection control/basic wound management
  • Managing difficult clients
  • Your personality/temperament at work

Management topics

  • The changing role of NFP boards
  • Best practice risk management
  • Measuring your social value
  • Unit costing and pricing for service delivery
  • Creating your marketing plan
  • Overview to WH&S
  • Mental Health in the workplace
  • Leading through changing times
  • Using situational leadership with your team
  • Influencing skills
  • Change management
  • Teams/teamwork/team-ness

TDSA also welcomes sponsorship of any of its events. Click here to make contact with us to discuss sponsorship opportunities.